Terms of Service

Privacy Policy

Introduction

Astrid Corporate Living LLC (“Astrid Corporate Living,” “we,” or “us”) is committed to protecting the privacy and security of your personal information. This policy outlines how we collect, use, and safeguard the information obtained through our website, mobile applications, and related services (collectively, the “Site” and the “Services”).

By accessing and using our Site and Services, you acknowledge and agree to the terms of this Privacy Policy. If you have any questions or concerns, please contact us at [insert contact email].

Personal Information Collected

We may collect the following personal information from you:

  • Account Registration Information: Your first and last name, contact details (such as phone number and email address), mailing address, and other basic security credentials.
  • Booking and Transaction Data: Details of any bookings you make through our Site or third-party platforms integrated with our Services.
  • Payment Information: Billing details, including credit card number, expiration date, and other relevant payment information.
  • Profile Information: Other details voluntarily provided by you through profile setup or service requests.

While sharing this information is voluntary, certain details are necessary to register as a client or process bookings.

Use of Personal Information

Astrid Corporate Living will use your personal information for the following purposes:

  • Managing Bookings: Facilitating, processing, and administering accommodation reservations.
  • Payment Processing: Collecting and processing payments for accommodations and additional services.
  • Service Enhancements: Analyzing user behavior to improve Site functionality and customer experience.
  • Client Support and Communication: Notifying users of service updates, special offers, and policy changes (subject to opt-out preferences).

Sharing of Personal Information

Your personal information may be shared in the following circumstances:

  • Payment Processing: Credit and debit card transactions are processed through secure third-party payment providers.
  • Business Transfers: In the event of a sale, merger, or business restructuring, personal data may be transferred as part of our business assets, ensuring continued privacy protection.
  • Legal Requirements: We may disclose your data if required by law, including court orders, fraud prevention, or other legal obligations.

We do not sell or rent personal information to third parties.

Automatically Collected Information

Log Files & IP Addresses

When you visit the Site, our web servers automatically collect your IP address. While this does not personally identify you, we may analyze these logs to improve Site performance and security.

Cookies & Tracking Technologies

Astrid Corporate Living uses cookies to enhance the user experience. Cookies store information such as:

  • Your language preferences and Site settings.
  • Properties you have short-listed for future reference.
  • Tracking sessions to maintain a smooth navigation experience.

While you can disable cookies in your browser settings, some Site features may not function properly without them.

Additionally, certain third parties may store essential cookies for Site functionality, such as:

  • Amazon Web Services (AWS) – For website hosting and load balancing.
  • Google Analytics – To track usage patterns and optimize Site performance.

If you have any concerns regarding third-party cookies, please contact us.

Links to Third-Party Websites

Our Site may contain links to third-party websites for informational or booking purposes. However, Astrid Corporate Living is not responsible for the privacy policies of external websites. We encourage users to review each third party’s policies before sharing personal information.

If you accessed our Site via a third-party link, please also review their privacy policies to understand how they handle your data.

Data Security & Retention

Astrid Corporate Living takes data security seriously. We employ encryption, access controls, and secure data storage to protect personal information. Your data is retained indefinitely for business continuity and compliance, unless a request for deletion is made, subject to legal and operational considerations.

Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us at:

Astrid Corporate Living LLC
reservations@astridliving.com
+1(650) 260-4840

This Privacy Policy may be updated periodically, and changes will be communicated through the Site. Continued use of our Services after updates signifies your acceptance of the revised terms.